Contact information
Contact Us
Got a question about an item, your order, sizing, or shipping?
We’re always happy to help ♡
Because we’re a small independent vintage store, every message comes directly to us — no bots, no call centres, just real humans
Customer Support
athk@me.com
📱 Instagram (fastest response)
@cravingretro
💬 DM us anytime
We usually reply within 24 hours (often much quicker!)
Order Help
Please include:
• your full name
• order number
• photos (if about an item issue)
This helps us resolve things faster for you.
Business Hours
Monday – Friday
9:00am – 5:00pm (Melbourne time)
Weekend messages are welcome, but replies may be slower while we’re packing orders, sourcing vintage, or at markets.
Collaborations & Pop-Ups
Interested in:
• collabs
• pop-ups
• markets
Thanks for supporting small + sustainable fashion 🌿
Every order means the world to us.
Love,
Craving Retro ♡